Cookie Policy

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the owners of the site.

Cookies serve various purposes, including:

• Remembering your preferences and settings
• Keeping you signed in to your account
• Understanding how you use our services
• Improving your experience based on your browsing behavior
• Showing you relevant content and advertisements

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device for a set period or until you delete them, while session cookies are deleted when you close your web browser.

Taskclan and its products (Nani, LeadDesk, GameNova) use cookies and similar technologies for several purposes:

Authentication and Security

We use cookies to verify your account and determine when you're logged in, so we can make it easier for you to access our services and show you the appropriate experience and features.

Preferences and Features

We use cookies to enable certain features and remember your preferences, such as your preferred language, your region, and your display settings.

Analytics and Performance

We use cookies to understand how our services are being used, which pages are most popular, and how visitors navigate through our sites. This helps us improve our services and provide a better user experience.

Advertising

We may use cookies to show you relevant ads both on and off our services. We may also use a cookie to learn whether someone who saw an ad later visited and took an action on the advertiser's site.

In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and so on. These cookies may be placed by:

Analytics Providers

• Google Analytics - Helps us understand how users interact with our services
• Mixpanel - Provides detailed analytics on user behavior
• Hotjar - Helps us understand user experience through heatmaps and recordings

Advertising Partners

• Google Ads - For conversion tracking and remarketing
• Facebook/Meta - For social media advertising
• LinkedIn - For B2B advertising (primarily for LeadDesk)

Service Providers

• Stripe - For secure payment processing
• Intercom - For customer support chat functionality
• Cloudflare - For security and performance optimization

These third parties have their own privacy policies and may collect information about your online activities over time and across different websites.

Nani - Family Care Platform

Nani uses cookies to:

• Remember your family member preferences and care schedules
• Maintain secure sessions for sensitive family information
• Store notification preferences

LeadDesk - AI Receptionist

LeadDesk uses cookies to:

• Track call analytics and performance metrics
• Remember your dashboard preferences and settings
• Store integration configurations

GameNova - Gaming Marketplace

GameNova uses cookies to:

• Remember your browsing history and wishlist items
• Track marketplace analytics
• Store creator dashboard preferences

You have several options for managing cookies:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. The following links may be helpful:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

Opt-Out Tools

You can opt out of certain third-party cookies using these tools:

• Google Analytics Opt-out
• Facebook Ad Preferences
• Network Advertising Initiative Opt-out

Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. We currently respond to Do Not Track signals.

Note: If you disable cookies, some features of our services may not function properly, and your user experience may be affected.

In addition to cookies, we may use other similar technologies:

Local Storage

Local storage allows websites to store data locally on your device. We use local storage to save your preferences and improve performance.

Pixel Tags (Web Beacons)

Pixel tags are tiny graphic images placed on web pages or in emails that allow us to determine whether you have performed a specific action, such as opening an email or visiting a page.

Device Fingerprinting

We may collect information about your device, such as your IP address, browser type, and operating system, to help identify your device for security and fraud prevention purposes.

SDKs (Software Development Kits)

Our mobile applications may use SDKs that function similarly to cookies, helping us understand app usage and improve our mobile services.

We process cookie data based on the following legal grounds:

Consent

For non-essential cookies (functional, analytics, and marketing), we rely on your consent. You can withdraw your consent at any time by adjusting your cookie preferences.

Legitimate Interests

For essential cookies that are strictly necessary for the operation of our services, we rely on our legitimate interests in providing you with a functional and secure service.

GDPR Compliance

If you are in the European Economic Area (EEA), we comply with the EU Cookie Law (ePrivacy Directive) and GDPR requirements. We will ask for your consent before placing non-essential cookies on your device.

CCPA Compliance

If you are a California resident, you have the right to opt out of the "sale" of your personal information, which may include certain cookie-based data sharing with third parties.

The data collected through cookies is retained for different periods depending on the type of cookie:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Retained for the period specified in the cookie (ranging from days to years)
• Analytics data: Typically retained for 26 months
• Marketing data: Typically retained for 90 days to 2 years

You can delete cookies at any time through your browser settings.

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

When we make changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you through a banner on our website for significant changes
• Send an email notification for material changes (if you have an account)

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

• By email: privacy@taskclan.com
• By visiting our contact page: Contact Us

For more information about how we handle your personal data, please see our Privacy Policy.